VSecure

Privacy Policy

Last Updated: May 24, 2025

1. Introduction

VSecure ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or utilize our security services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Express interest in obtaining information about our products or services
  • Participate in activities on our platforms
  • Contact customer support

Personal information may include:

  • Name, email address, and phone number
  • Billing address and payment information
  • User credentials (username, password)
  • Property information where security systems are installed

2.2 Security System Data

When you use our security systems, we may collect data including:

  • Video and audio recordings from security cameras
  • Motion detection events
  • System arming and disarming logs
  • Access control usage data

2.3 Automatically Collected Information

When you visit our website or use our mobile application, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Device information
  • Usage patterns and preferences

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our services
  • Improve, personalize, and expand our services
  • Understand and analyze how you use our services
  • Develop new products, services, features, and functionality
  • Communicate with you about our services, updates, and other information
  • Process transactions and send related information
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues
  • Protect the security and integrity of our services

4. Sharing Your Information

We may share your information with third parties in the following situations:

  • With service providers who perform services on our behalf
  • With emergency services when necessary for safety reasons
  • To comply with legal obligations
  • To protect and defend our rights and property
  • With your consent or at your direction

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent

7. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: support@vsecure.site
Phone: +1 (888) 970-1698
Address: 123 Security Avenue, Tech City, TC 12345